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Call if you can – text if you can’t!

Post Date:10/26/2018 9:58 AM
The Rancho Cordova Police Department, in partnership with other local law enforcement and fire agencies, are announcing that you can now send a text message to 9-1-1 from your mobile phone or handheld device.

Call if you can – text if you can’t! If you can, always contact 9-1-1 by making a voice call.

Text to 9-1-1 is intended to be used in three emergency situations: for an individual who is deaf, hard-of-hearing or has a speech disability; when it’s too dangerous to call 9-1-1; or in a medical emergency that renders an individual incapable of speech.

All you have to do is enter the numbers 9-1-1 in the “To” or “Recipient” field on your mobile phone or handheld device. Please include your location and ask for police, fire or ambulance in the text message, and send.

Our communications center receives the texts and is able to text you questions and provide instructions.

Please do not send photos or videos to 9-1-1 as they currently cannot be received by our communications center, and please do not use abbreviations or emojis in your text messages.

The Rancho Cordova Police Department looks forward to providing this additional service to our community!
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