Contact Us

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The City of Rancho Cordova invites you to submit your questions, comments, and suggestions to our staff through Fresh Connect, our online service request system. You can also contact a staff person directly using the following list. Rancho Cordova City Hall is open Monday through Friday from 8 AM to 5 PM except on federal holidays. Visit our Events Calendar for closure information. If you have an inquiry regarding our website, click here to email our webmaster team.

Main City Number 916.851.8700

After-Hours Emergencies

Please contact 916.851.8700, press 9, and then press 1 for Public Works (water main break, traffic signals, road hazards, etc.), press 2 for Code Enforcement (issues regarding rental properties i.e. lack of heat, sewage leaks, roof links, etc.), and press 3 for Urgent Building Code issues (including non-life-threatening structure issues or non-emergency fire damage).

For Animal Services 24-hour line (complaints or injured animals), call 916.851.8852. Please store these phone numbers for use in an after-hours emergency situation.

In case of a life threatening emergency, please call 911.

Neighborhood Services Temporary Location Move

Beginning on Tuesday, August 4, the City of Rancho Cordova’s Neighborhood Services Division will be temporarily conducting business at Rancho Cordova City Hall. During this time, the city’s Neighborhood Services Center on Gold Tailings Court will be undergoing building improvements and closed to the public. To reach our Neighborhood Services Division, please call 916.851.8770 or visit City Hall, 2729 Prospect Park Drive, and come to the first floor reception area.


Thompson, Kelly

  • Departments:City Clerk
  • Title:Deputy City Clerk
  • Phone:(916) 851-8726
  • Email:
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