You can do your part to prepare for a storm by following these safety tips.
To report flooding, clogged storm drains, fallen trees in the roadway, traffic signal outages, or other non-life threatening emergencies during a storm, call (916) 851-8700. Service is available during regular business hours and after-hours.
For life threatening emergencies, call 911.
Stay tuned for more information on when and where you can pick up sandbags. The City partners with Lowe's to provide sandbags to residents when heavy storms are forecast.
SMUD has provided these tips if your power goes out:
- Check to see if the lights are out in neighboring homes. If they are, you're most likely a part of a larger power outage.
- To report an outage, call SMUD's 24-hour outage line at 1-888-456-SMUD (7683) or visit https://www.smud.org/en/outages/ and click on “Report an Outage.”
- While waiting for electricity to be restored, turn off all electric appliances and switches, except the porch light or other light that SMUD crews can see from the street when power is back on. Having just one light on lowers the initial demand for electricity and makes it easier for SMUD crews to restore electric service.
- Click here to view the SMUD Outage Map to see current outages and estimated restoration time. You can also follow SMUD on its Twitter page for updates at https://twitter.com/SMUDUpdates.
- If you see downed power lines or hear crackling wires, stay away! To report downed power lines, call 911 and then SMUD at 1-888-456-SMUD (7683). Keep others away, and avoid contact with anything that may be touching fallen wires.
PG&E’s 24-Hour Call Center Line: 800-743-5000
If you lose a pet, check with your neighbors and local shelters. You can also report the missing pet to our 24-hour hotline at (916) 851-8852.
Cordova Recreation and Parks District may close some of its parks and facilities as needed during a rain or storm event. Call the 24-hour line at (916) 362-1841 or email firstname.lastname@example.org to report any flooding or fallen trees in parks.
TIPS TO PREPARE FOR RAINY SEASON
Property owners can take these proactive steps to minimize the potential for flooding and other hazards:
Check Storm Drains Near Your Home
Leaves can clog storm drains and lead to localized flooding. Sweep away leaves that are lying in the gutter or on top of a storm drain prior to rainfall. If you notice a storm drain that is full to the brim with debris, call the City to have it cleaned.
Check Your Trees
The potential for fallen trees during a storm event is higher this year than in the past. With the drought, some trees have had little or no water. The lack of water has severely strained and weakened some trees, making them especially vulnerable during windy conditions. Remove damaged or weak branches to minimize this hazard.
Don't Use Pesticides or Herbicides Before Rain
Otherwise, these pollution sources will make their way into a nearby storm drain and harm Rancho Cordova's creeks and the American River. Click here to learn how you can use nontoxic pesticides and herbicides to control garden pests and weeds.
Here are some other tips to remember:
- Remove leaves and other debris that may be causing a blockage in your storm drain.
- Rake your leaves and debris to prevent flooding and keep your gutters and storm drains clear.
- Clear debris from gutters and downspouts.
- If your property has a history of flooding, get sandbags at the locations above before the storm arrives.
- Tie down or properly store outdoor refuse cans, lawn equipment, decorations and any other lightweight objects in your yard.
- Check for unstable fences and gates.
- Check for trees and limbs that may be ready to fall.
- Pet owners should check to be sure pets are secure and safe.
- Don't park over drainage inlets.
- Inventory or prepare a basic emergency kit and store it in an accessible place. The kit should include flashlight, bottled water, battery-powered radio, and extra batteries.
- Do not use generators. Electric generators can cause a power surge back to the main line and injure utility workers working on the power lines. Gas generators can cause build-up of deadly carbon monoxide.
- Become familiar with your SMUD service panel location and how to operate the main circuit breaker. To learn how, call SMUD Customer Service at 1-888-742-7683.
- During the storm, stay away from downed or sagging power lines, streetlights, or traffic signals, and any debris that might be entangled with them.